Jannah Burj Al Sarab

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About the property

Jannah Burj Al Sarab is located in the heart of downtown Abu Dhabi, just a 5- minute drive to the Corniche. Guests can enjoy the super fast WiFi throughout the entire hotel. All rooms and suites are elegantly furnished in calming colors with a flat-screen television, an executive-sized desk and floor-to-ceiling windows. The spacious marble-clad bathrooms offer a separate standing rain shower and/or bathtub as well as exclusive Jannah bath amenities. Facilities include an outdoor swimming pool and a boutique gymnasium, both located on the rooftop, offering panoramic views of the Arabian gulf and the city; 1 all-day dining restaurant serving international cuisine; a lobby lounge for a quick snack and beverage; a shisha lounge to relax in as well as a 24-hour in-room dining service. Qasr Al Hosn is 2.8km from Jannah Burj Al Sarab, while Saadiyat Beach and Al Maryah island which houses The Galleria Mall, are within a ten-minute drive away. Abu Dhabi Mall is just within a five-minute drive. The nearest airport is Abu Dhabi International Airport, 29km from Jannah Burj Al Sarab. In close proximity also is Sheikh Zayed Grand Mosque, 21km from the hotel.

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Popularity

8.6

Very good

General

11292

Tripadvisor 9/10

3092

Booking 8.4/10

7722

Expedia 8.4/10

478

Main services

Wi-fi

Car park

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Car park

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good

Cleanliness9/10

Staff and Service8.6/10

Amenities8.2/10

Property conditions and facilities8.8/10

Location9/10

Neighborhood8.2/10

10 / 10

Yatish

Recommended

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20.01.2025

10 / 10

Tamar

Good location, nice room, amazing staff, good breakfast

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14.01.2025

2 / 10

Yana

When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!

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12.01.2025

10 / 10

Shadab

I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.

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09.01.2025

Information about the area

Abu Dhabi, United Arab Emirates

Abu Dhabi is the federal capital and center of government in the United Arab Emirates. Abu Dhabi is one of the most modern cities in the world. The architecture of its modern buildings and skyscrapers is the finest in the Middle East. Large gardens and parks, green boulevards lining all the streets and roads, sophisticated high-rise buildings, the presence of all the international luxury hotel chains, opulent shopping malls, cultural centers and events provide tourists a one-of-a-kind experience all year round. Abu Dhabi has a wide range of restaurants to eat in, many shopping possibilities, a nice Corniche to walk along, some good hotels and several beach clubs. There is a Heritage Village, a fort, a good library, a fish market, the dhow building yard and many other sights for the visitor to see. One of the main attractions is the Sheikh Zayed Mosque. This mosque is truly stunning. The structure is simply marvelous and the decoration inside one of the most sophisticated. Built on an island off the main coast of the UAE, Abu Dhabi is a compact, modern, organized, and civilized city.

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What’s nearby

Qasar Al Hosn (Mosque) - 3.83 km
Qasar Al Hosn - 3.85 km
Mangrove National Park - 4.44 km
Corniche Beach - 4.49 km
Corniche Beach - 4.77 km
Heritage Village - 5.28 km

Getting around

abu dhabi, abu dhabi harbour, ae - 2.34 km
(AZI) Abu Dhabi, Bateen, AE - 11.81 km
(AUH) Abu Dhabi, Abu Dhabi Intl, AE - 29.13 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Hair styling
Hair colouring
Fitness centre
Themed dinner nights
Indoor pool (all year)
Hair cut
Pedicure
Hot tub/Jacuzzi
Manicure
Make up services
Personal trainer
Hair treatments
Indoor pool
Beauty Services
Fitness

Services

Barber/beauty shop
Valet parking
Room service
Express check-in/check-out
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Babysitting/child services
Trouser press
Shuttle service (additional charge)
Currency exchange
Grocery deliveries
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Breakfast in the room
Kid meals
Kid-friendly buffet

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Rooftop pool
Swimming Pool
Swimming pool
Sun loungers or beach chairs

Reception services

Invoice provided

Languages

العربية
Deutsch
English
Español
Français
Italiano
Nederlands
Русский
中文
English

About the rooms

The accommodation has 211 rooms:

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet
Extra long beds (> 2 metres)

General

Air conditioning
Fire extinguisher
Carpeted
Iron
Smoke alarm
Laptop safe
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Heating
Soundproofing
Key card access

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Upper floors accessible by elevator

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Clothes rack

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Toilet paper
Bath or shower
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Bidet
Toothbrush
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Internet

Wireless Internet

Kitchen

Coffee machine
Kitchenette
Kitchen
Microwave
Refrigerator
Kitchenware
Dining table
Electric kettle

View

City view
Sea view
Quiet street view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Cocina

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 11:30 to 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.